Let’s work together!
Read the description and requirements below. We will be in touch if we feel this may be a fit! We can't wait to hear from you.
ONBOARDING SPECIALIST
Mostess manages 24 (and counting) themed short-term rental properties across Phoenix, Scottsdale, and Northern Arizona — think bachelorette houses with pools, karaoke lounges, and glam stations. When we bring a new property into our portfolio, we need someone to come in and make it Mostess-ready before the first guest ever walks through the door.
This isn't a cleaning job. It's setting up for our cleaning team to complete.
You're the person who turns a house into a hospitality experience.
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Old Town Scottsdale
Central Phoenix
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You're the person who turns a house into a hospitality experience.
Walk through incoming properties and document condition, supplies, safety items, and tech on a structured checklist
Set up and stock the supply closet, kitchen, bathrooms, and laundry area to Mostess standards
Label kitchen cabinets, light switches and storage areas so guests (and our team) can find everything
Unbox, set-up and place household items as they arrive (coffee maker, first-aid kit, etc).
Inspect and log all tech: keypads, cameras, thermostats, pool automation, WiFi… and flag anything that needs attention
Complete a detailed property record in our operations platform covering appliances, room layouts, codes and quirks
Coordinate with our operations lead on what's missing, what needs ordering, and what needs a vendor
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On-call, project-based. This isn't a regular recurring shift
Called in when a new property is coming into the portfolio.
Each property requires 4+ hour blocks of time with follow-up visits as supplies arrive and last items are wrapped up.
Properties are mostly in Phoenix and Scottsdale, but occasional Northern Arizona travel possible for cabin properties if that interests you. Not required.
Setup Days are scheduled as the renovations and designs are being completed. With that kind of process, the timing of coming onboarding has to be flexible as delays are inevitable.
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Highly organized with strong attention to detail. You notice what's missing before anyone tells you
Comfortable working independently for a full day with minimal check-ins
Physically capable of a full day on your feet: moving boxes, organizing cabinets
Reliable and communicative: if something's off or you find a problem, you flag it immediately
Prior experience in STR setup, hotel housekeeping, home staging, handy person services, property managemnet or interior organization is a plus.
Comfortable with apps and digital tools: We use a property operations platform to log everything, and you'll need to navigate it on your phone on-site. If you can figure out a new app without a tutorial or you know how to find the answers in the app documentation, you're fine. If technology in general is a struggle, this role isn't the right fit.
Valid driver's license and reliable transportation
Flexible, on-call availability: Setup days are scheduled in advance and we work around your schedule. Can't do Tuesday? We'll find a Thursday. Can't make this one? No problem, we'll see you on the next one. The more available you are, the more we'll call you, but there's no pressure to say yes every time.
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Item description
Interested? Fill out the form below and we’ll get back to you if we may be a good fit!